Support / Downloads & exports

Reading the checklist export

The workbook is written for people who don't use DocuBuild — a client, a financier, a certifier's admin — so it uses plainer words than the app does. Here's the translation.

EXPORTS REPORTING

The workbook answers two questions: what is still owed on this stage, and who owes it. It is a chase tool, not a compliance record — it deliberately says nothing about whether documents were accepted.

App word → workbook word

In the app In the workbook Why the difference
Owner Responsible To an outside reader, "Owner" sounds like the person who owns the building.
No owner Unassigned It's a real row on the Who Needs Attention sheet — unassigned work is chased by assigning someone, not by emailing them.
Documentation Progress Same three values, same precedence.
Condition Requirement Matches the customer-approved workbook wording.

The columns that get misread

1 Progress — Submitted / Overdue / Outstanding

Driven by two facts only: has a document arrived, and has the due date passed. It ignores review outcome entirely — a rejected document still reads Submitted.

So Progress is not a measure of how much is done. It measures how much has arrived. The distinction matters most in the last fortnight of a project, when the two diverge sharply. Full explanation in Outstanding, Overdue, Submitted.

2 Documents In

A count of requirements whose Progress is Submitted. Again: evidence has arrived, not that anyone approved it. A stage can show a high Documents In and still be nowhere near sign-off.

3 Last Activity — and why it says Never Most misread

The last time that person was seen anywhere in DocuBuild — an action on the project, a page view, an app session, whichever is most recent.

It is not a login timestamp. DocuBuild doesn't store one, and plenty of people never "log in" at all: they work entirely through the links in their emails. Never means no source has a record — a new invitee, or someone who only ever received email — not that they've ignored you.

4 Engagement

A one-word verdict per Responsible, sorted worst first so the top of the sheet is your call list:

Needs An Owner Unresponsive Falling Behind On Track All Clear

Unresponsive is a claim about a real person, so it's held to a higher bar than the others: it needs both open work and no sign of activity since they were last chased. Someone who is merely behind reads Falling Behind.

The workbook and the app can disagree by a day. The export decides lateness on the Australian (Sydney) calendar day; the app's own filter uses your browser's day. If you export from another timezone, or right on midnight, a handful of requirements can sit on different sides of Overdue. Both are correct for their reader — the workbook goes to people on the project's clock.

The sheets

1 The requirement list — one row per requirement with its section, status, Responsible, due date and Progress. This is the working sheet.
2 Who Needs Attention — one row per Responsible, with their numbers, Last Activity, reminders sent, and Engagement. Unassigned appears here as its own row.
3 A ready-to-send message per person, so chasing doesn't mean composing an email from scratch.

Practical notes

Last updated 28 August 2026 ← All support articles